Sons of Norway Job Opening

Sons of Norway, an international fraternal benefit society, is looking for a Cultural Coordinator. This position is responsible for administering and promoting assigned programs, and for supporting various levels of leadership in the execution of those programs. The position will also be responsible for researching and writing for various publications and programs, including NorwayConnects, a website focused on college students and young professionals.

Key responsibilities include:

• College Website (30%)
• Research and write articles for the website.
• Co-manage social media for the website via Facebook, Twitter, Pinterest, etc.
• Contact businesses and organizations to facilitate their involvement in the site.
• Answer questions about site utilization (customer service for site users).
• Participate in promotional activities.

• Cultural Skills Program (25%)
• Actively promote the Cultural Skills Program to lodges and members, and provide guidance on incorporating Cultural Skills into lodge programming.
• Provide guidance on the use of the Cultural Skills Program for recruiting and retention.
• Lead processing and evaluation of completed pin applications.
• Maintain program records for periodic reporting to leadership.
• Provide member assistance; answer questions, help find resources, etc.
• Develop program enhancements and administrative improvements as needed.
• Maintain inventory and ship program materials; pins, unit printouts, CDs, etc.

• Sports Medal Program (15%)
• Actively promote the Sports Medal Program to lodges and members, and provide guidance on incorporating Sports Medals into lodge programing.
• Provide guidance on the use of the Sports Medal Program for recruiting and retention.
• Maintain program records for periodic reporting to leadership.
• Provide member assistance; answer questions, help find resources, etc.
• Develop program enhancements and administrative improvements as needed.
• Maintain inventory and ship program materials; pins, record cards, etc.

• Member Communication and Reference (10%)
• As requested, generate and coordinate articles and information for Newsletter Service, Viking Resource, blog, etc.
• Answer questions from members, staff and the public regarding Sons of Norway programs and resources.
• Refer members and the general public to other resources regarding heritage and culture.
• Assist with answering calls about travel, genealogy, heritage, etc, emphasizing the benefits of Sons of Norway membership.
• Help members with lodge programming; suggest ideas, resources, assist with research.
• Greet visitors to Sons of Norway Headquarters.

• Ornament and merchandise sales (8%)
• Receive and, in coordination with the Supply Department, process orders.
• Maintain stock and records of orders.
• Coordinate with Accounting Department processing orders.

• Barneløpet Events (5%)
• Actively promote the program to lodges and members, and provide guidance on incorporating barneløpets into lodge programming.
• Provide guidance on the use of the Barneløpet Program for recruiting and retention.
• Coordinate with the design staff on the development of program materials.
• Maintain records of participation for periodic reporting.
• Provide member assistance; answer questions, help find resources, etc.
• Coordinate with the Supply Department on providing banners and medals to lodges for their programs.
• Develop program enhancements and administrative improvements as needed.

• Event Support (2%)
• Assist with event activities (NATB, Folk Art Competition, etc.) as needed.

• Membership Services (2%)
• Provide backup for member services.

• Other duties (3%)

Qualifications

•     Bachelor's degree in communications, English, education or similar.
•     Excellent writing & verbal communications skills.
•     Excellent customer service skills (phone & email).
•     Experience using Excel, Word, a database program and email.
•     Experience with social media platforms (Twitter, Facebook, Hootsuite, etc.).
•     Attention to detail.

Preferred Qualifications

•     Knowledge of Norwegian heritage and culture.
•     Experience marketing and promoting programs and events.
•     Experience with creating and/or developing learning programs.
•     Experience in event planning.
•     Outbound sales (cold calling) experience.

Application Procedure

Send a letter of application, resume and one page writing sample to Linda Nelson at lnelson@sofn.com or to her attention at: Sons of Norway, 1455 West Lake St, Minneapolis, MN 55408.

This position will remain open until filled. Review of resumes will begin immediately.